We understand life happens. We get sick, emergencies come up, schedules can change, etc. We kindly ask that you provide us 48 hours notice if you need to reschedule/cancel your appointment.

Our work is our livelihood. Last minute cancellations and no shows leave appointment times that we often can't refill and directly impact our stylists. We truly appreciate your understanding and respect for our time.

In the event less than 48 hours notice is given more than TWICE, we will require a 50% deposit to book in the future. Deposits are non-refundable and non-transferable shall the appointment need rescheduling. All no show appointments will require a 100% deposit to book in the future.

We get it - we don't always have 48 hours notice when things happen in life. This is why we gracefully accept two late cancellations with NO fee implemented. By the third time we consider this a repeat, frequent late notice.

In the event you are sick, the cancellation fee will NOT apply. Appointments cancelled due to sickness will be rescheduled 2 weeks after initial appointment.